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Still questions?
Here are the answers
I am a business buyer from the EU. How can I shop tax-free?
I am a business buyer from the EU. How can I shop tax-free?
You can perform the EU VAT ID number validation either in your customer profile or directly in the shopping cart. After successful validation, the VAT will be automatically removed from the invoice.
Is the product I'm looking for in stock and available?
Is the product I'm looking for in stock and available?
All our products are in stock and ready for immediate dispatch. Should this exceptionally not be the case, we will inform you immediately.
When will I receive my order?
When will I receive my order?
Delivery times vary depending on the country. Within Germany, packages are usually delivered within two to three business days. Within Europe, delivery typically takes four to five business days.
Is express shipping possible?
Is express shipping possible?
Express shipping is generally possible, depending on the shipping country, the destination country, and the package size. Please contact our team for more information.
How do I get service for a device I purchased from your shop?
How do I get service for a device I purchased from your shop?
Should you experience a problem with a device such as the camera or printer, please contact the respective manufacturer directly. For technical issues with our photo booth, you can contact us anytime via email or WhatsApp.